For help and assistance returning any items in your order.
Returns are automated using the "Return an order" within your orders.
See my orders.
Refund terms
We can refund any goods if returned to us within 14 days of receiving the goods and provided that they remain unused, unopened, in their original condition and packaged with all items inside. All returns should be accompanied by an order number and processed using the return option within your order.
Please note that it is the customers responsibility to return any items in protective packaging and for the return postage costs unless it was our error or the item is defective or faulty, in which case we will refund the postage cost upon receipt up to the maximum value of Tracked 48 service.
As stated in our ordering terms and conditions, any issue with anything on the outer packaging of a box is not considered as item damage and the item would be considered reasonably satisfactory with minor outer packaging damage. This includes but is not limited to: a scuff, dent or tear for example on the outer packaging carding or blister bubble. All orders placed are accepted on this basis at the time of ordering. You are welcome to send any item back to us for a refund, however we are not responsible for postage costs in this case.
Return procedure
- Select the order with items you wish to return
- Choose the return order option and follow the steps
- This will then process and we will be aware a return is due back for this order
Orders should be sent back securely including the order number to:
Wrestling Shop, Unit 2 Links Industrial Estate, Popham Close, Hanworth, TW13 6JE United Kingdom
When will I get my refund?
Refunds are processed usually once they are received straight away to the original payment method used, up to a maximum of within 14 days of receipt. Our quality assurance team inspects all returned products upon receipt.