FAQ

Frequently Asked Questions;

  • How long do orders normally take to arrive?
    For the UK, orders are due for delivery within 5 business days. For the rest of Europe orders are due for delivery within 14 business days. Express options and other delivery estimates may be earlier.
  • How soon will you send my order after I place it?
    Most order are dispatched the same working day, if received by 12 noon GMT. You will receive a confirmation e-mail and a dispatch e-mail to advise you the order is on the way.
  • Is there a physical shop in London I can visit?
    No, we operate solely as a online shop and only deliver your order directly to you.
  • I am travelling to London/ UK can you deliver to my hotel?
    Yes. Please see the delivery estimate at the checkout and contact us if you require any further assistance. We offer Express delivery to London hotels for an additional cost.
  • Where do you deliver to?
    Currently anywhere in the UK and Europe to residential or business. A signature may be required.
  • If I order from outside UK how is the currency charged?
    Our website can display alternative currencies, however all payments are processed in GBP Pounds Sterling.
  • Are the products Official/Geniune/Real WWE products?
    Yes, everything is sent to us from WWE and Officially WWE licencees. We are a Mattel authorised retailer.
  • The product image shows a loose image, is the item used or out of the packaging?
    All items are sold new in the original packaging. Images displayed are loose for display purposes only.
  • Is use the website to order products secure?
    Yes all payments are processed via SagePay or PayPal on their secure website using the highest level of encryption. We do not handle any payment directly for added security and have no access to any payment information.
  • Which Region are the DVDs and Blu-rays?
    DVD are Region 2 and Blu-ray are B. For European players. 
  • Which sizes are your T-shirts?
    T-shirt sizing is the same as the Official WWE T-shirts you may have purchased in the past. If you usually get medium for example at a WWE live event, the size is the same.
  • How can I contact you?
    Please use the contact form to send us an e-mail
  • Do you have social media?
    Currently Twitter and Facebook.
    Our Twitter account is generally used for images of new arrivals into the warehouse.